One night at dinner, entrepreneur Melissa Hanna noticed that her mother, registered nurse and board-certified lactation consultant Linda Hanna, was receiving dozens of text messages — not from patients but from obstetricians and pediatricians.
At the time, Linda Hanna ran a thriving private practice, My Nursing Coach, that offered in-home breastfeeding and postpartum support. That meant that she had up-to-date information on how each mom and baby in her practice were doing since they had gone home from the hospital.
"The doctors were asking her for updates and advice because they felt that my mom and her team were very connected to these mothers and had the best sense of how they were really doing," said Melissa Hanna, who calls her mother a "healthcare pioneer."
"I knew there had to be a way to scale that," she said.
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