COVID-19: Update on Oostburg State Bank's Response

March 23, 2020

Update on Oostburg State Bank's Response to COVID-19

To our valued customers,

Oostburg State Bank is committed to serve the financial needs of our customers and community – even in times of crisis.

You trust us to give you access to your money, when you need it, to purchase groceries, medications, and other necessities. Local businesses also rely on us to ensure they are able to continue operating. We don't take this responsibility lightly. We are determined to serve the financial needs of our customers while caring for the health and safety of our employees, their families, and the people in the communities we serve.

As a valued customer of Oostburg State Bank, we would like to update you on actions we are taking in response to COVID-19.

Banking Facilities

Our lobbies will be switching to an appointment-only operation beginning Tuesday, March 24, 2020 to help limit the potential spread of the virus, and to maintain the social distancing recommendations the CDC has in place. All drive-thru lanes will remain open and fully functional. Staffing will be increased in our drive-thru to ensure the exceptional service that you have come to expect. Please contact us if you need to schedule an appointment to discuss any essential banking matters during regular business hours.

Bank with us 24/7

  • Online Banking and Mobile Banking are available and provide you with fast and convenient ways for you to manage your accounts at any time, from anywhere. With online and mobile banking, you can transfer funds, make payments, view account history, and pay bills using Bill Pay.
  • With the Oostburg State Bank Mobile App for personal or business banking, you can deposit checks using your smartphone.
  • Telebanc (920-564-OOST (6678)) is open 24/7 and allows you access to your bank accounts with any touch-tone phone. You can check balances, transfer funds, verify when checks have cleared, pay loans from a savings or checking account, review recent deposits or withdrawals, and more.

Tools for Germ-Free Personal Payments

  • You can add Oostburg State Bank debit and credit cards to your Mobile Wallet, giving you the ability to "tap and pay" at many retailers, so you don't have to handle money or touch card readers.
  • Want to send someone money? Oostburg State Bank offers PopMoney to all of our customers for peer-to-peer payments.

Customer Assistance

These times are especially challenging. Oostburg State Bank is here for you and we are committed to helping our customers navigate these challenges. If you need assistance, please contact us to discuss how we can help you.

 

Beware of Scams

Unfortunately, times of crisis brings out the scammers. Please be extra cautious during this time. Please consult the Consumer Financial Protection Bureau website for helpful information on how to safeguard yourself.

Stay Informed

For the latest information about Coronavirus, please visit the CDC's Resource Center. Also, please continue to visit our website and Facebook Page as the situation unfolds. We will continue to provide updates as it relates to our operations and services.

Remember, Oostburg State Bank is here for you and we will get through this together.

Take care,

Oostburg State Bank

Cedar Grove
10 Phoenix Ave
PO Box 356
Cedar Grove, WI 53013
(920) 668-6216

Oostburg
905 Center Ave
PO Box 700198
Oostburg, WI 53070
(920) 564-2336

Visit OostburgBank.com

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Oostburg State Bank
905 Center Ave
PO Box 700198
Oostburg, WI 53070-0198

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