Self-Help Blog update: Credit Union Resources for Members Affected by Hurricane Florence

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Many of our members live in areas likely to be affected by Hurricane Florence. We at Self-Help Credit Union will take all measures to continue our service to you. Here is a brief summary of resources for members.

How to get access to SHCU Banking Services

At our branches 

 We expect that some Self-Help CU branches will be temporarily closed as a result of the hurricane. Information about branch closings will be posted to


If you have a Self-Help Credit Union debit or ATM card, you can get surcharge-free ATM access at:

ATMs nationwide that are part of the CO-OP network (Locate a CO-OP ATM

Via online, mobile or audio banking  

  • Online: If you are enrolled in online banking, you can log in using the orange login box at the top of the website.
  • Mobile: If you are enrolled in mobile banking, you can use the app on your cell phone.
  • Audio: Note that power outages could affect audio banking. When operating normally, you can bank by phone by calling 866-708-0694 (toll-free).  Enter your Self-Help Credit Union number and your 4-digit PIN (for first time users, the PIN will be the last four digits of your SSN or ITIN). 

If you have any questions or need additional information, please call SHCU Member Services at 800-966-7353.

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Self-Help | 301 West Main Street, DurhamNC 27701 | (919) 956-4400

For member services, please call 1-800-966-7353

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